Support

Help

The desk, in order.

Something is stuck

Pick what froze. Read the fix. Then retry that page. If it is still stuck, send a ticket.

Retry

Process

1. Change without republish

Enter the desk. Line, Brand kit, Video, Create, People, Campaigns, Affiliates. Save. Desk → App status: green = live.

2. Add or fix a feature

Open this same Wafdai Pro in Grok. Say what to add. Check the preview. Publish. That replaces what customers see.

3. First publish

Preview OK → Publish in Grok (it still says Not published). Attach your domain. Twilio webhook = https://YOUR-DOMAIN/api/voice/incoming. App status all green.

4. Client has a problem

They send a ticket on Support. You: Support menu → open ticket → write the fix → Reply + email → mark Fixed.

Gifts & referrals

Send desk credits. Share your referral link — they get credits, you get credits when they take a plan.

Prompt + HTML

Open /kit. Search a prompt — HTML for it sits at the bottom.

AI closer

The public Ask box, desk Closer, and Twilio inbound line share one brain. It answers in the language you pick and always offers Take Seed or Yearly.

Campaigns

Newsletter and reminders. Email uses Brand kit. SMS uses Twilio. Recipients are People — max 40 per send.

Invoices

Five steps: Fill. Add. Save. Download PDF. Email. Brand kit is the letterhead.

Save the file

Save is the desk. Download PDF is the computer. Open the PDF before you send it.

Phone settings

Demo works with no keys. Real calls need a Twilio number — Twilio rings your cell, then the customer.

Language

Thirteen languages. Switch in the header. Chrome follows. Work stays.

App status

Desk → App status. Mail, Line, CRM each say live or not.

Line → Test webhook. Then call the Twilio number.

Open an invoice → Download PDF. Email needs the mail line.

Affiliates → copy join link, open it in another tab.

Support → open tickets. Reply, then mark Fixed.

Video → generate a 10-second HeyGen clip, then Check status until the player appears.

Launch

Affiliate desk

1. Save the shop program — name, commission %, how you pay (Zelle / Cash App).

2. Copy the join link and send it to creators. They apply on that page.

3. Accept an application, or add an affiliate yourself. Each person gets a tracking code.

4. When they make a sale, record GMV here. Owed shows what you pay them. Mark paid after you send Zelle.

Launch the desk

Verify each line, then put the app on DigitalOcean with a public domain. A VPN hides the shop from customers — use a droplet or App Platform.

Launch

Support

Problems clients send. Open one, write the fix, mark it fixed. Replies email them if the mail line is live.

Support · Support

support@wafdaipro.app

Prompt + HTML